TERMS/INFORMATION

BOOKING:
For booking of safari, accomodation or other activities please send the booking by
e-mail or by mailform. See Prices/Booking
We ask for the name and age for all safari passengers before arrival.
For use in our passenger list.

PAYMENT:
We do require advance payment for these bookings.
We ask for payment within 10 days after receiving booking confirmation.
The easiest way to do this is by giving us your credit card number and we will charge it directly. Another possibility is to deposit the payment into our bank account nr.
4612 07 071576 in Sparebank 1 Nord-Norge, N-8294 HAMARÖY, Norway.
SWIFTCODE SNOWNO22. IBAN nr.: NO87 4612 0701 576
Please remember to quote your confirmation number.

IF YOU ORDER LESS THAN 8 DAYS BEFORE ARRIVING:
you have to pay the booking the same day you order it, and fax us the confirmation of payment as soon as possible by faxnr. (+47) 75 77 53 75.

BANKCARD:
We accept: Visa, Diners Club, American Express, Mastercard/Eurocard, Bank Axept.
We do not accept EC Card (Electronic Cash Card)

CANCELLATION:
For cancellations of booking (safari, hotel, apartment etc.) the following charges apply:

• Until 30 days before departure: cancellation fee of 300 NOK per. booking.
• 30 - 15 days before departure: 10% of the ticket price.
• 14 - 6 days before departure: 25% of the ticket price.
• 5 - 24 hours before departure: 50% of the ticket price.
• Less than 24 hours before departure: 100% of the ticket price.

SESASON:
Killer whale safaris are arranged every day in the period from 30.10.2009 to 17.01.2010..

CHRISTMAS AND NEW YEAR
The hotel is open and safaris are being done from rubberboats during christmas and New Year time.

Guarantee:
As whales are elements of nature, we do not guarantee that we will find the whales at all times. For the season 2006/2007 we observed whales around 65 % of the trips. We had to cancel the safari 2 of the seasons 93 days due to bad weather.

SAFETY:
The whale-watching guide boats provide life-belts for all passengers, and our guides will take you through the safety routines before departure.

AGE LIMIT:

• Big boat safari: no limit.
• Inflatable safari: minimum 10 years.
• Snorkelling safari: minimum 16 years

CLOTHES:
Bring warm and wind-proof clothes. Warm footwear, gloves and cap.
Warm and windproof survivalsuit will we lent out to participators on the rubberboatsafari

TEMPERATURE:
In the period of October – January, the normal temperature lies between +5 to -10 degrees Celsius.

DEPARTURES:

• Big boat safari: 1 tour daily at 09:15 (a.m.) from base camp.
• Inflatable safari / Snorkelling safari: 1 tour daily at 09:15
  ORCA lecture starts every morning at 08:30

DURATION:

• Big boat safari: 4-6 hours
• Inflatable safari /Snorkelling safari: 3 hours

MEDICATION
If you are on medication, do not forget to bring it. The nearest chemist is in Narvik, 86 km from Basecamp, or Lodingen, 1,5 hours from Basecamp.

PREGNANTS
Pregnant women are not allowed on zodiac safari, but can participate on the big boat safari without any problem.

SEASICKNESS:
If you think you have a seasickness problem, we recommend that you bring seasickness tablets, but you can also buy individual tablets at Basecamp.

PHOTOGRAPHY:
We recommend:

• SLR camera, 200/300 mm lens
  (Zoom lense 70-200/300 mm covers most)
• Compact camera: Built-in zoom between 35 – 135 mm.
  Film: 200 / 800 ASA

Binoculars and cameras should stay well protected from water.
The Hotel have negative and positive films for sale.

CURRENCY CALCULATOR:
Classic Currency Converter

NB! Tysfjord Turistsenter/Orca Tysfjord is not responsible for any changes in timetables, prices or delays for the transfer companies!

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